We would like to inform our customers that we will be closed on Monday, February 24 due to a public holiday. During this time, our customer service and shipping operations will be temporarily unavailable.
Thank you for your continued support!
Due to a system error with the Italian postal system, some tracking numbers for shipments to Italy may experience delays in being updated. Please be aware of this issue and note that we will not initiate claims with Japan Post for the parcels affected.
If you need more detailed information about the location of your parcel, we kindly recommend contacting your local post office directly.
Thank you for your understanding and patience.
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